Frequently Asked Questions

General Questions

Q1: What services do you offer as a property management company?
A: We offer comprehensive property management services, including maintenance, safety & security, MEP services, rent collection, tenant management, brokerage services, land sale and purchase, and interior design consultation. Our goal is to ensure your property is well-maintained and generates optimal returns.

Q2: Do you manage both residential and commercial properties?
A: Yes, we manage a wide range of properties, including residential apartments, houses, commercial offices, retail spaces, and industrial units. Our services are tailored to suit the needs of both individual and corporate property owners.

Q3: What locations do you serve?
A: We primarily serve Newtown and surrounding areas in Kolkata. However, we are expanding to other regions in Kolkata and nearby cities.

Q4: How do I get started with your property management services?
A: Simply contact us through our website or call our office. We will arrange an initial consultation to understand your property needs and offer customized service solutions.

Q5: What is included in your property maintenance services?
A: Our maintenance services cover routine inspections, repairs, plumbing, electrical work, HVAC system maintenance, cleaning, pest control, and emergency repair services.

Q6: Do you provide 24/7 emergency services?
A: Yes, we offer 24/7 emergency support for urgent repair and maintenance issues, ensuring your property is always in good condition.

Q7: How often will you inspect my property?
A: Property inspections are scheduled monthly, quarterly, or annually, depending on the service package you choose. Regular inspections help prevent minor issues from becoming major problems.

Q8: What kind of security services do you provide?
A: We offer a wide range of security solutions, including CCTV installation, 24/7 monitoring, access control, alarm systems, and trained security personnel to protect your property.

Q9: How can I be sure my property is safe when I’m away?
A: With our security services and regular property inspections, we ensure that your property is monitored and well-protected at all times. You can also access reports and real-time updates through our client portal.

Q10: How do you help with buying or selling land and properties?
A: Our brokerage team assists you with every step of the buying or selling process, from property valuation and marketing to negotiations and legal documentation. We ensure you get the best possible deal.

Q11: What fees do you charge for brokerage services?
A: For buying or selling land, we charge a service fee of 1% to 2% of the final transaction price. Detailed pricing can be found on our Pricing page, and we also offer customized packages for larger deals.

Q12: Do you offer interior design services for both residential and commercial properties?
A: Yes, we work with professional interior designers who specialize in creating functional and aesthetically pleasing designs for both residential homes and commercial spaces. Our design services can be customized to meet your vision and budget.

Q13: Can you handle property renovations?
A: Absolutely! We manage everything from minor upgrades to major renovations, coordinating with contractors and ensuring that the project is completed on time and within budget.

Q14: Do you handle tenant-related issues like rent collection and disputes?
A: Yes, we take care of rent collection, lease agreements, tenant screening, and handling any disputes. We act as the point of contact for tenants to ensure smooth management of rental properties.

Q15: How do you handle tenant screening?
A: We conduct thorough background checks, including credit history, employment verification, and rental references, to ensure that you get reliable tenants.

Q16: What is the cost of your property management services?
A: Our pricing depends on the services you require and the size and type of the property. We offer flexible packages tailored to your specific needs. Contact us for a detailed quote.

Q17: How are your services billed?
A: Our services can be billed monthly, quarterly, or annually, depending on the service package you choose. We also offer online payment options for your convenience.

Q18: Do you offer short-term management contracts?
A: Yes, we offer both short-term and long-term management contracts based on your requirements. Whether you need us for a one-time project or ongoing management, we can accommodate your needs.

Q19: Is there a minimum contract duration?
A: Typically, our property management contracts start with a minimum of 6 months. However, we are flexible and can discuss shorter-term arrangements if needed.

Q20: How can I reach you for further questions?
A: You can reach us via phone, email, or through the contact form on our website. We are happy to answer any additional questions you might have.